For Scott Bampton, joining Total Synergy as a Product Marketing Manager wasn’t just a career move. It was a natural next step in a journey shaped by a love of helping design firms do their best work.
With nearly 15 years in the architecture and design industry and more than six years using Total Synergy, Scott brings both hands-on experience and a deep understanding of what architects and engineers need to succeed.
A Career Built on Design and Structure
Scott started out at a small interior design studio, Zunica, where he experienced firsthand how difficult it was to find tools that provided clear visibility into how projects were running. That early challenge shaped his appreciation for systems that support both creativity and business performance.
“I liked solving problems, supporting teams, and putting structure around creative work.” Scott Bampton
Scott then moved to Gray Puksand, stepping into a national operations role where he began using Deltek. Running a practice at that scale demanded deep insight into team performance and project detail, but the complexity of the software and the need to modify it to fit outdated processes often led to technical breakdowns and unnecessary costs.
During this time, Scott also served as the VIC/TAS Chair of the Design Institute of Australia (DIA), where he gained a broader understanding of the challenges design professionals face in running their businesses and how little business education exists within the industry.
His next move took him to Elenberg Fraser, where he was introduced to Total Synergy for the first time. The platform’s intuitive interface made it easy to self-learn, and with support from the Customer Success team, Scott quickly became an expert user.
“At the end of the day, great design relies on great organisation. If your team is stretched or your systems are clunky, it shows in the work. The right structure lets people focus on what they do best.” Scott Bampton
Later, at BayleyWard, he implemented Total Synergy himself as the firm expanded with new offices and a growing team. It became a key tool in helping manage project overruns and improve profitability, which were critical priorities during a period of rapid growth.
“I’d already seen the benefits—how the project managers got a real grip on their deliverables and burn rate, how finance could co-create invoices with the team and speed up that process, how I could easily show the directors which projects where running well and which were troublesome. It became the foundation of how we ran projects. Once you’ve had that visibility, it’s hard to imagine going back.” Scott Bampton
Joining the Team to Shape What’s Next
After years of using Total Synergy every day, Scott brings a rare perspective. He knows the product inside and out, appreciates what makes it valuable, and sees where it can evolve to serve the industry even better. In his new role, Scott is focused on bringing the voice of the industry into the product and marketing teams.
“I’d been in the system long enough to know what worked really well and what could be improved. The purpose of this role is to connect the industry’s voice with what we’re building. It’s about understanding the challenges that architects and engineers face, not just with the software, but in their businesses as a whole, and figuring out how we can support them to keep doing great work.” Scott Bampton
He’s also passionate about building stronger connections with customers.
“I’m really excited to connect with our users and understand their challenges. That’s going to lead to some great opportunities to collaborate on ideas and share knowledge across the industry.” Scott Bampton
Looking Ahead
Scott’s passion for the industry fits perfectly with what’s next for Total Synergy.
“I’ve spent my career helping creative teams work better. Now I get to do that on a massive scale, with people who share the same goal. I’m excited to help shape what’s next for architects, engineers, and everyone who builds the spaces we live and work in.” Scott Bampton
Stay tuned for more insights from Scott as he connects with customers, shares lessons, and helps shape the future of project delivery for architecture and engineering firms.
