Synergy product update — April 2021 — New email management, update to global search, and Outlook connector

The busy bees in the Total Synergy product and development teams have been working hard this month on email management, improvements to global search, the Outlook connector, and more.

NEW — Email management

  • Download an email as an email file (EML) in Outlook and open it
  • Email threads now kept in one place to reduce the noise
  • Download emails separately or all together with their attachments
  • Search for emails by email address
  • Improved search results that show ‘From’ and ‘To’ fields
  • Search for emails with no subject by entering ‘no subject’ into the search bar

UPDATE — Global search

  • You can now filter by date in global search

UPDATE — Outlook

  • Use the ‘connect to Outlook’ option to store emails in SharePoint

UPDATE — Improvements and fixes

  • Significant increase to performance and loading time in document templates page
  • Fixed an issue with WIP transfer dialog boxes not opening — we have removed quote marks from any existing project names and prevented future projects from having these characters

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