Your time and honest feedback made this Customer Benchmark Report possible. We know how busy you are, and we appreciate every response.
We are proud and humbled that more than 18,000 architects and engineers around the globe rely on Total Synergy to keep their businesses running. The fact that so many award-winning firms and growing practices alike choose our software is something we do not take lightly.
What excites us most about this report is not the numbers, but the impact. Seeing our customers deliver incredible projects, shape communities, and push the boundaries of what is possible in the built environment. We are honored to play even a small part in that.
Happy reading,
Kane Hochster
CEO of Total Synergy
Here’s a quick snapshot of the customers represented in the data.
With everything in one place, teams move with less friction and win back time in their day. There’s less chasing, course corrections come earlier, and billing and forecasts stay accurate as plans shift.
Record time by project, stage, and task so hours land in the right place and invoices match the work.
Powerful invoicing. Approved time and expenses flow into invoices to reduce rework, speed up billing, and make cash flow more predictable.
Real-time dashboards. WIP, utilisation, and profit stay in sight, so priorities are clear and projects and finances stay on track.
Real-time visibility across the project life cycle can make the difference between profitable projects and costly budget overruns. When capacity, progress, and spend are clear in one picture, it’s easier to make quick adjustments, control scope, and deliver projects on time and on budget.
WIP you can act on. Live WIP and progress against fee show what’s ready to invoice and where to adjust.
Fewer scope surprises. Capture changes as they arise, update fee and hours, and confirm with clients before work proceeds.
Balanced workloads. Capacity meets demand so the right people are on the right tasks at the right time.
Invoicing is where time becomes money. When invoices are accurate, clear, and on schedule, clients see what they’re paying for, cash arrives sooner, conversations stay smooth, and margins hold.
Customisable invoices. Branded templates and flexible layouts keep every invoice polished and client-ready.
Bulk invoicing. Create and send multiple invoices in a single run to speed up billing and cut time-consuming manual work.
Clear cash flow. See WIP, debtors, and overdue invoices in one place and in real time so you know when to follow up and cash keeps moving.
Most architects and engineers didn’t choose this career because they love timesheets and invoices. But tracking finances and managing projects is the difference between a thriving business and one that’s constantly chasing its tail. Total Synergy gives you visibility, control, and confidence to run your business and projects, without the admin headaches.
Total Synergy gives you visibility, control, and confidence to run your business and projects, without the admin headaches.
Simplify Product Delivery
Reduce Project Risk
Win the Right Projects
Receive 24/7 Support
Produce Budgets & Quotes
Make budgeting and quoting easier, more accurate, and less stressful.
Manage Projects
Track Time
Track time effortlessly, stay on budget, and improve billing accuracy at every project phase.
Allocate Resources
Easily see who’s working on what, their availability, and how to best balance workloads.
Process Invoices
Get invoices out faster, reduce delays, and keep cash flowing with clear project finances.
Track Finances
Make budgeting and quoting easier, more accurate, and less stressful.
Decide with Data
Make smarter decisions with real-time dashboards and reports.
Forecast Revenue
Gain crystal-clear visibility into your future revenue, project profitability, and resource needs.
Apply Document Control
Centralize your project information for seamless collaboration, better control, and fewer headaches.