Total Synergy Investment

Customer FAQ

1. What has happened?

We have exciting news! Total Synergy has secured a strategic growth investment led by M33 Growth. This investment will go toward product, customer service, and growth in ways that will directly benefit our current and future customers.

2. Why did Total Synergy seek investment?

Total Synergy is known as a leading provider of software for the AEC industry and has grown significantly since its founding in 1999. By bringing in additional resources, we will accelerate our pace of innovation and growth.

3. Will there be any leadership changes at Total Synergy?

In addition to this investment, Scott Osborne has stepped down after a successful 25 years of leadership having paved the way for this next chapter. Kane Hochster will be stepping in as our new CEO, and Dan Cran will continue to operate as our COO.

4. Will there be any changes to Total Synergy products and services?

Our core products and services will not change. In fact, you can expect gradual but exponential improvements to your experience over time.

5. Who will be my main point of contact moving forward?

Your main point of contact will remain the same. Our customer success and support teams are dedicated to serving your needs and are always here to support you.

6. Who do I email if I have a question about the investment?

Please do not hesitate to contact our COO Dan (daniel.cran@totalsynergy.com) or our CEO Kane (kane.hochster@totalsynergy.com) if you have any questions.