Meet Mellissa, our Customer Support Team Lead at Total Synergy

Mellissa is an integral part of our Customer Success department and leads the Total Synergy Support team in Australia and the UK.

With over 15 years of experience Mellissa has gone from a level one support agent to a support, knowledge and reporting expert whilst building her skillset to be a compassionate, empathetic and supportive team leader.

Mellissa always looks to put the people around her first and her attitude towards her team, customers and the overall success of the Total Synergy support function highlights this; “I work with a group of the most amazing people, providing them tools, resources, and the freedom to grow and do what they need to do to provide the best support in the industry.

One thing Mellissa enjoys about Total Synergy: The people, hands down. Total Synergy has some of the most amazing, kind-hearted and talented people I’ve had the pleasure of getting to know.

One thing you would like to share about yourself: My world revolves around my 2 mischievous labradoodles 😀


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