At Total Synergy, we design our software with one goal in mind: to make running an architecture or engineering business easier.
That’s why we’re especially proud to share that in G2′s Spring 2025 Reports, we’ve earned 29 badges—recognition driven entirely by feedback from the people who matter most: our customers.
This season’s story? It’s all about ease.
From onboarding to everyday use, A&E professionals continue to highlight how effortless it is to adopt, navigate, and get value from Total Synergy.
Just take a look at some of the badges we earned this spring:
• Easiest to use: Built for A&E teams, our platform is intuitive from day one. No complicated setup or steep learning curves required.
• Easiest admin: Managing users, permissions, and settings is quick and simple. You can stay in control without needing IT support.
• Easiest to do business with: From your first conversation with us to ongoing support, we keep things clear, responsive, and flexible.
• Fastest implementation: Our guided onboarding and smart migration tools get you up and running quickly—so you can stay focused on project work.
• Most implementable: The platform is easy to roll out and even easier to adopt. Your whole team can start seeing value from day one.
Real results. Proven impact.
Of course, ease alone isn’t enough. You also need results. That’s why we’re thrilled to see Total Synergy celebrated in categories that speak to our support, ROI, adoption, and more:
• Best support
• Best usability
• Momentum leader
• High performer
• Highest user adoption
• Best estimated ROI
• Best meets requirements
• Best results
• Users most likely to recommend
Badges like best support and best results stand out because they speak to the core of what we aim to deliver—real support, real results, and long-term value for our customers.
Our support team brings deep experience in the architecture and engineering space and is always ready to help, whether it’s a quick question or a more complex challenge. With a self-serve rate nearly 6x higher than the industry average and a CSAT that consistently stays above 94%, we’re not just resolving tickets—we’re building confidence.
Consistency You Can Count On
For the third G2 awards season in a row, Total Synergy has earned recognition in the same key categories—highlighting the consistent value we bring to architecture and engineering firms.
From Fall 2024 through Spring 2025, badges for ease of use, customer support, fastest implementation, and more have remained a constant, proving that our platform delivers time and time again.
Want to see what all the buzz is about?
If you’re curious why firms are making the switch—or sticking with Total Synergy for decades, get in touch to see the platform in action. Because when your software is easy, everything else gets easier
