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Help and support

Find answers to the questions you have about Synergy quickly and easily.

‘Get help’ at the click of a button. A categorized, easy-to-understand-and-navigate hub of all the information related to Synergy.

Key benefits of Synergy’s help and support:

  • Help is consolidated in one, central platform, making it easy to access
  • Get maximum help for minimum time invested on your part
  • Have a better experience as you use Synergy in your business

‘Get help’

Synergy does a lot of things. It’s a platform for your whole business. As a result, there are lots of things you need to learn about.

All you need to do is click the ‘get help’ button at the bottom of any page inside the app, or in your user profile menu.

You will see ‘relevant articles’ for you to read, based on where you are in the app, and what you have been doing.

You can also use the search bar to type in simple questions, for example, “how can I create a project?” or “how do I delete a credit note?”.

Live chat

If you can’t find the answer to your question, you can move onto live chat straight away. Our customer success team will respond to you as quickly as possible.

Read the help and support blog by Synergy senior customer success specialist Scott Donnelly.