Theme: SUCCESSION & RESILIENCE

Customer Breakfast

Friday 5th September 2025 | 8:45AM – 10:00AM

Hotel Britomart, 29 Galway Street, Britomart,
Auckland

About

With many architecture and engineering firms across New Zealand feeling the impact of a prolonged industry downturn, this breakfast event is an opportunity to pause, connect, and look ahead. Hosted by Total Synergy, it’s our way of recognising the resilience of our customers and thanking you for your continued partnership.

Centred around the theme of Succession & Resilience, the morning will focus on how firms can navigate change and prepare for sustainable, long-term growth. We’ll be joined by Mark Abbot, Chief Executive of the New Zealand Institute of Architects and experienced management consultant –  who will share practical insights on building organisational resilience and planning for leadership succession.

Join us for an engaging session of learning, discussion, and connection, all over a warm breakfast.

Meet Mark

Mark Abbot is a seasoned management consultant and the Chief Executive of the New Zealand Institute of Architects, representing over 4,500 members across the country. With decades of experience driving transformational change across local government, corporates, SMEs, and not-for-profits, Mark specialises in helping organisations build resilience, navigate uncertainty, and implement purposeful strategies for sustainable growth.


Mark is a trusted advisor in succession planning, leadership development, and structural optimisation. In his current role, he’s been a strong voice for the architectural sector during one of its most challenging periods in 50 years, highlighting the urgent need for leadership, agility, and long-term planning. Mark’s insight into industry cycles, government policy, and business resilience makes him a highly regarded voice on shaping the future of A&E practices in New Zealand.

Mark Abbot

Chief Executive, NZIA

Agenda

  • 8:45AM - Arrival and coffee
  • 9:00AM - Welcome & Total Synergy Update

    Sally McLeland, VP Customer Success, Total Synergy

  • 9:15AM - Keynote: Succession & Resilience

    Mark Abbot, Chief Executive - NZIA and Principal Management Consultant, Mark Abbot Consulting

  • 9:55AM - Wrap-Up

    Sally McLeland, VP Customer Success, Total Synergy

Spaces are limited – Reserve your seat today

We’ve reached capacity!

Please email customersuccess@totalsynergy.com to be added to the waitlist.

Total Synergy Logo
Why Total Synergy?

Simplify Product Delivery

Free Your Team to Focus On What They Do Best: Delivering Great Projects

Reduce Project Risk

Reduce Project Risk with Real-Time Financial Insights.

Win the Right Projects

Win Projects That Drive Profit and Avoid the Ones That Don’t.

Receive 24/7 Support

Expert A&E-Focused Support Whenever You Need It.
Solutions

Produce Budgets & Quotes

Make budgeting and quoting easier, more accurate, and less stressful.

Manage Projects

Stay organized, on time, and on budget with tools that drive project profitability and efficiency.

Track Time

Track time effortlessly, stay on budget, and improve billing accuracy at every project phase.

Allocate Resources

Easily see who’s working on what, their availability, and how to best balance workloads.

Process Invoices

Get invoices out faster, reduce delays, and keep cash flowing with clear project finances.

Track Finances

Make budgeting and quoting easier, more accurate, and less stressful.

Decide with Data

Make smarter decisions with real-time dashboards and reports.

Forecast Revenue

Gain crystal-clear visibility into your future revenue, project profitability, and resource needs.

Apply Document Control

Centralize your project information for seamless collaboration, better control, and fewer headaches.

Use Cases

By Practice

Architecture

Deliver Your Best Designs with Project Management Built for Architects

Engineering

Manage Engineering Projects with Precision and Clarity

By Role

Business Owner

Run a Smarter Practice with Less Stress

Finance Leader

Take Charge of Your Firm’s Financial Future with Confidence

Project Manager

Lead Projects Without the Stress

Operations

Simplify Your Operations for Unmatched Efficiency

Resources

Blog

Customer Stories

Webinars & Events

Guides

Videos

Integrations

Customer Support

About

About Us

Careers

Partners

Contact Us

Log In

Book a demo