With the first hand, you need to manage your employee resources effectively. Which means allocating them to your best advantage — the right people on the right projects. And ‘right’ means making sure that those resources who are strategically important to the business are deployed in a way that’s most profitable to the business. If you have a client who has a potentially profitable project, but is also … we’ll call it, ‘tricky’ … you want to know you can assign their project to the project manager who’s best at managing tricky clients and delivering an excellent outcome. How can you track who’s working on what, and when, in real time? How can you see, at a glance, if a resource is being over-used? Or under utilised? How can you make sure that the employees you have available in the future match the capacity you’ll require?
With your other hand, you need to develop and maintain relationships with priority clients. Which means knowing which clients are most profitable, which clients represent repeat work and need nurturing, and which projects from those clients are most beneficial to your practice — who pays on time? Who gives you the most work? In which area of the business? Which ones tend to throw the most variations on their projects?
Our single focus is to put those two levers into your hands, in real time. Our software is built with and for engineers, so we know understand which features are critical to you.